POPI COMPLIANCE (PRIVACY POLICY)
This Privacy Policy applies to all users of our Website, related mobi-sites and software
applications, collectively referred to as “our Platforms”, which are used to access and
purchase our products and services.
The purpose of this Privacy Policy is to set out how, why and when Street Class (Pty) Ltd
(“Street Class”) uses your Personal Information so as to comply with the Protection of
Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Policy together with our other terms and conditions,
privacy notices or policies we may provide from time to time when we collect or use your
Personal Information.
Further, please pay special attention to the clauses in this Privacy Policy that appear in similar
text and style (i.e. bold) which:
• may limit the risk or liability of Street Class or a third party.
• may create risk or liability for the user.
• may compel the user to indemnify Street Class or a third party.
• serves as an acknowledgement, by the user, of a fact.
We respect your privacy and take the protection of Personal Information very seriously. We
strive to deliver excellent service every time you shop with us, and to do this, we need to use
some of your Personal Information. This Privacy Policy describes how we handle the Personal
Information we collect about you and/or receive from you. By using our Platforms, you agree
to the processing of your Personal Information as set out in this Privacy Policy.
In this Privacy Policy, the terms –
“Personal Information”, and “process/processing” bear the same meanings as set out
in POPI.
“we”, “us” or “our” refers to Street Class.
“you” and “your” refers to every person that accesses or uses our Platforms also referred to
as a user.
“registered user(s)” refers to anyone registered on our Platforms and has provided us with a
unique email address and password as well as other Personal Information in order to order
goods and services on our Platforms.
IF YOU ARE BELOW THE AGE OF 18
If you are below the age of 18 years, you must always get permission from your parent or
guardian before you use our Platforms or give us your Personal Information. We may check
that your parent or guardian has given you such permission, for example by asking you to
provide us with your parent’s or guardian’s contact details so we can contact them. We may
also check that the contact details you have given us are correct and are the details of a
person who is actually your parent or guardian. If we are not able to verify such permission or
if a parent or guardian confirms that you do not have their permission, you may not use our
Platforms.
WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS
Street Class processes Personal Information in a manner that is reasonable, adequate,
relevant, non-excessive and purpose-specific. In order for users to access and use our
Platforms we collect and process some Personal Information. When you become a registered
user, we have to collect and process your Personal Information to render our services to you.
When you register to use our Platforms, we may collect the following Personal Information:
• name and surname.
• email address.
• physical address.
• mobile phone number.
Should your Personal Information change or you wish to amend and/or correct this Personal
Information you can do this by updating your registered user information in your account
profile.
You warrant that the information you have provided is accurate, current, true and correct
and that does not impersonate or misrepresent any person or entity or falsely state or
otherwise misrepresent your affiliation with anyone or anything.
INFORMATION FROM USING OUR PLATFORMS
When you access our Platforms, whether or not you are a registered user, Street Class
processes some of your Personal Information. Depending on how you access and use our
Platforms, we may receive:
• log information, through online identifiers, including information on how, when and
for how long you use our Platforms and other services, the content you view and
search queries you submit.
• information about the equipment you use to access or use our Platforms, including
the type of device you are using, how you access our Platforms, your browser or
operating system and your Internet Protocol address.
• the geographic location from which you accessed our Platforms, including your
device’s global positioning system signal and information about nearby wifi networks
and cell towers. We get this information when you use location-enabled services.
• other information about you from third parties, such as social media.
WHY DO WE PROCESS YOUR PERSONAL INFORMATION?
We process the Personal Information we collect and receive to:
• identify you;
• verify your identity;
• create a user account for you;
RETENTION AND RESTRICTION OF RECORDS
We keep your Personal Information for as long as:
• We need it to provide our Platforms, products or services to you.
• It is required or allowed by law and is in line with our internal retention policies.
• You have agreed to us keeping your Personal Information subject to your request for
us to stop processing your Personal Information.
We will retain your Personal Information for as long as is necessary to achieve the purpose
for which this information was collected or subsequently processed. If your Personal
Information is used for more than one purpose, we will retain it until the purpose with the
latest period expires but we will stop using it for the purpose with a shorter period once that
period expires.
By accessing and using the Platform, you consent to us retaining records of your Personal
Information for no longer than may be necessary to achieve the purpose for which the
information was initially collected or subsequently processed.
We will not use your Personal Information for any other purpose without your permission.
WHO ELSE GETS TO PROCESS YOUR PERSONAL INFORMATION
We do not sell your Personal Information to third parties for their marketing or any other
purposes.
SECURING YOUR PERSONAL INFORMATION
We secure the integrity and confidentiality of your Personal Information in our possession or
under our control by taking appropriate, reasonable technical and organizational measures to
prevent loss of, damage to or unauthorized destruction of Personal Information; and
unlawful access to or processing of Personal Information.
In order to implement and maintain such measures, we have in place policies, controls and
related processes, which are reviewed and updated on a regular basis. Our policies, controls
and procedures cover for example:
• physical, technical and network security.
• access controls and monitoring of access.
• secure storage, destruction, and encryption of records of Personal Information.
• Personal Information breach reporting and remediation.
• by way of written agreements, imposition of security and confidentiality obligations
on third parties (based within or outside the borders of South Africa) who process
Personal Information as part of rendering services to us.
Should you disclose your Personal Information to any third party other than Street Class ,
Street Class shall not be liable for any loss or damage arising or suffered by you as a result of
the disclosure of such Personal Information to any third party. This is because we do not
regulate or control how that third party uses your Personal Information. You should always
ensure that you read the privacy policy of any third party.
KNOW YOUR RIGHTS
Having provided adequate proof of your identity, you have the right to:
• view, correct and/or amend your Personal Information we process. Please note that
as a registered user, you can do this through your user account for the Personal
Information reflected therein.
• request to have your Personal Information corrected, destroyed or deleted. Please
note that you can stop being a registered user by cancelling your account. In this
instance Street Class will only retain your Personal Information subject to any
legislative requirement and/or our internal retention policy.
We complying with your requests upon receipt unless we have credible reason why we
cannot comply. us indicating where, if we cannot agree whether to correct or delete your
Personal Information as requested, that a correction or deletion was requested but was not
made. inform you if reasonably practicable, should we change your Personal Information,
and this has an impact on decisions about you.
notify you of the action taken by us because of your request. notify you of unauthorized
access to your Personal Information. provide you with reasonable evidence of our
compliance with our obligations under this Privacy Policy on reasonable notice and request.
Submit a complaint to the Information Regulator
HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR
If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy
you can lodge a complaint with the Information Regulator. The contact details of the
Information Regulator are available on its website at: https://justice.gov.za/inforeg/
This version of the Privacy Policy replaces any preceding privacy policy provisions on our
website. We may occasionally update this Privacy Policy. When you use our Platforms the
version of the Privacy Policy posted on this page applies to you.